T&C
AVAILABILITY OF FLOWERS
- Flowers cited in the quotation are subjected to availability. Should any flowers be unavailable or unsuitable for use due to various reasons such as bad weather, late freight delivery, poor quality, importer issues etc, other types of suitable flowers will be substituted according. Rest assured that we will keep in mind your selected theme and create accordingly.
- Your actual flowers may not look exactly like those in the photos because flowers are natural plants which comes in various shades of colours and shapes. We will do our best to meet customers' expectations but we seek your understanding that some flowers may differ from edited photographs on websites.
HOW DO I SECURE WEDDING HUTS SERVICES?
- A deposit of 50% of the full payment must be made to reserve the preferred date and confirm our services.
- For order less than $300, a full payment is required.
- For order more than $300, a 50% deposit is required. The remaining payment is required to be made(via fund transfer) 7 days prior to the event date.
WHAT IF I HAVE CHANGES OF IDEAS AFTER DEPOSIT PAID?
- Once a deposit is made and orders are confirmed, the ordered bill amount cannot be reduced. However, you can make exchanges with other items/services of at least the same value. It's still possible to make changes 2 months before your wedding date on the colour palette, flower items.
what is the cancellation terms?
- All confirmed orders will be subjected to a 50% cancellation charge.
what is the delivery charges?
- Delivery charges typically range from $25 to $50 depending on venue and volume.
- Delivery and venue Set-Up charges start from $50-$80 depending on venue and volume.
- There will be additional charges for delivery and set-up, which will be stated in the quotation. Delivery service is only guaranteed upon confirmation of order with payment.